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Acceptance of Terms
The binding agreement between you and usThese Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Client") and The Delhi NCR Properties ("Company", "we", "our"), governing your use of our website, services, and all interactions with our consultants.
By accessing our website, submitting an inquiry, attending a site visit arranged by us, or entering into any transaction facilitated by us, you confirm that you have read, understood, and agree to be bound by these Terms.
Our Services
What The Delhi NCR Properties providesThe Delhi NCR Properties provides real estate consultancy and brokerage services across Delhi/NCR, including but not limited to:
Property Buying
Identification, shortlisting, site visits, negotiation, and closure of residential and commercial properties.
Property Selling
Market valuation, listing, marketing, buyer identification, and documentation support.
Rental Services
Tenant/landlord matching, rental agreement support, and property management advisory.
Investment Advisory
Market analysis, ROI projections, and strategic real estate investment guidance.
RERA Compliance
Registered under the RERA Act, 2016The Delhi NCR Properties is registered under the Real Estate (Regulation & Development) Act, 2016 (RERA) as required for operating as a real estate agent in Uttar Pradesh.
- We facilitate transactions only for RERA-registered projects where mandatory
- All project-related disclosures are based on information provided by the respective developers
- Buyers are advised to independently verify project RERA registration on the official UP RERA portal: www.up-rera.in
- We are not responsible for any misrepresentation by developers regarding project specifications, possession timelines, or amenities
- Any dispute with a developer should be first raised with the appropriate RERA authority
User Obligations
What you agree to when using our servicesBy using our services, you agree to:
- Provide accurate, truthful, and up-to-date information in all interactions and forms
- Use our services only for lawful purposes and in accordance with all applicable Indian laws
- Not use our platform to submit false or misleading property inquiries
- Not engage in any activity that could harm our systems, reputation, or other users
- Not reproduce, duplicate, copy, or exploit any portion of our website for commercial purposes without written permission
- Comply with all KYC and AML requirements as required under applicable law during property transactions
- Not use our contact details or brand identity to misrepresent yourself as an agent or representative of The Delhi NCR Properties
Intellectual Property Rights
Ownership of our brand, content and listingsAll content on our website, including but not limited to the logo, brand name "The Delhi NCR Properties", property listings, photographs, text, graphics, videos, and software, is the exclusive intellectual property of the Company or its licensors.
- You may not reproduce, distribute, or create derivative works without written consent
- Property images sourced from developers remain the property of the respective developer
- Any feedback or suggestions you provide may be freely used by us to improve our services without any obligation or compensation to you
Limitation of Liability & Disclaimers
What we are, and are not, responsible forNo Investment Guarantee
Real estate investments are subject to market risks. Past performance of any property or location does not guarantee future returns. All investment decisions are made at your sole discretion and risk.
Information Accuracy
Property information (pricing, specifications, possession dates) is provided by developers/sellers and is subject to change without notice. We are not liable for inaccuracies in third-party information.
Maximum Liability
To the fullest extent permitted by Indian law, our total liability for any claim shall not exceed the brokerage/service fee actually paid by you in the six (6) months preceding the claim.
Consequential Damages
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill.
Payments, Brokerage & Refunds
Fee structure and payment termsOur brokerage/consultancy fee structure is agreed upon in writing before any transaction is facilitated. Key points:
- Initial consultation and property shortlisting are provided free of charge
- Brokerage fees, if applicable, are payable upon successful closing of a transaction as mutually agreed
- All payments to developers/sellers must be made directly through official banking channels; never in cash
- Service fees, once earned on successful closure, are non-refundable unless otherwise stated in a written agreement
- GST at applicable rates is payable on our service fees as per Indian tax laws
- We do not accept or hold client funds for property purchases; all booking amounts are paid directly to developers
Dispute Resolution
A staged process before litigationIn the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, the parties agree to the following resolution process:
| Stage | Process | Timeline |
|---|---|---|
| Negotiation | Both parties first attempt to resolve the dispute amicably through direct negotiation | 30 days |
| Mediation | If negotiation fails, the dispute is referred to mediation under the Mediation Act, 2023 | 30 days |
| Arbitration | Unresolved disputes are settled by binding arbitration under the Arbitration & Conciliation Act, 1996. Seat of arbitration: Noida, Uttar Pradesh | Binding |
Termination of Services
When access may be suspended or endedWe reserve the right to suspend or terminate your access to our services and website at our sole discretion, with or without notice, in the following circumstances:
- Breach of any provision of these Terms
- Providing false or fraudulent information
- Engaging in abusive, threatening, or illegal conduct toward our staff or partners
- Any activity that we reasonably believe exposes us or our clients to legal liability
You may terminate your engagement with us at any time by notifying us in writing. Termination does not relieve you of any obligations or liabilities that arose prior to termination.
Governing Law & Jurisdiction
Applicable law and the courts of jurisdictionThese Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal proceedings that are not subject to arbitration shall be subject to the exclusive jurisdiction of the courts in Gautam Buddha Nagar (Noida), Uttar Pradesh, India.
These Terms were originally drafted in English and the English version shall be the controlling language in any dispute regarding interpretation.
Contact for Legal Matters
Reach our legal correspondence team📬 The Delhi NCR Properties — Legal Correspondence
H-61, Suite No. 303, Sector 63, NoidaUttar Pradesh – 201309, India
📧 info@thedelhincrproperties.com
📞 +91 8800779258