📅 Last updated: 1 March 2025 ⚡ Governs all use of our services
Terms of Service

Terms & Conditions

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Client") and The Delhi NCR Properties ("Company", "we", "our"), governing your use of our website, services, and all interactions with our consultants. By accessing our website, submitting an inquiry, attending a site visit arranged by us, or entering into any transaction facilitated by us, you confirm that you have read, understood, and agree to be bound by these Terms.

01

Acceptance of Terms

The binding agreement between you and us

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Client") and The Delhi NCR Properties ("Company", "we", "our"), governing your use of our website, services, and all interactions with our consultants.

By accessing our website, submitting an inquiry, attending a site visit arranged by us, or entering into any transaction facilitated by us, you confirm that you have read, understood, and agree to be bound by these Terms.

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If you do not agree to these Terms, please discontinue use of our website and services immediately. Your continued use after any modification to these Terms constitutes acceptance of the revised Terms.
02

Our Services

What The Delhi NCR Properties provides

The Delhi NCR Properties provides real estate consultancy and brokerage services across Delhi/NCR, including but not limited to:

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Property Buying

Identification, shortlisting, site visits, negotiation, and closure of residential and commercial properties.

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Property Selling

Market valuation, listing, marketing, buyer identification, and documentation support.

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Rental Services

Tenant/landlord matching, rental agreement support, and property management advisory.

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Investment Advisory

Market analysis, ROI projections, and strategic real estate investment guidance.

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Limitation: We act as an intermediary/broker between buyers and sellers/developers. We do not own, develop, construct, or guarantee the quality of any property listed through our platform unless explicitly stated in a separate written agreement.
03

RERA Compliance

Registered under the RERA Act, 2016

The Delhi NCR Properties is registered under the Real Estate (Regulation & Development) Act, 2016 (RERA) as required for operating as a real estate agent in Uttar Pradesh.

  • We facilitate transactions only for RERA-registered projects where mandatory
  • All project-related disclosures are based on information provided by the respective developers
  • Buyers are advised to independently verify project RERA registration on the official UP RERA portal: www.up-rera.in
  • We are not responsible for any misrepresentation by developers regarding project specifications, possession timelines, or amenities
  • Any dispute with a developer should be first raised with the appropriate RERA authority
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We strongly recommend that all buyers conduct independent due diligence including title verification, encumbrance checks, and physical site inspection before making any payment to any developer or seller.
04

User Obligations

What you agree to when using our services

By using our services, you agree to:

  • Provide accurate, truthful, and up-to-date information in all interactions and forms
  • Use our services only for lawful purposes and in accordance with all applicable Indian laws
  • Not use our platform to submit false or misleading property inquiries
  • Not engage in any activity that could harm our systems, reputation, or other users
  • Not reproduce, duplicate, copy, or exploit any portion of our website for commercial purposes without written permission
  • Comply with all KYC and AML requirements as required under applicable law during property transactions
  • Not use our contact details or brand identity to misrepresent yourself as an agent or representative of The Delhi NCR Properties
05

Intellectual Property Rights

Ownership of our brand, content and listings

All content on our website, including but not limited to the logo, brand name "The Delhi NCR Properties", property listings, photographs, text, graphics, videos, and software, is the exclusive intellectual property of the Company or its licensors.

  • You may not reproduce, distribute, or create derivative works without written consent
  • Property images sourced from developers remain the property of the respective developer
  • Any feedback or suggestions you provide may be freely used by us to improve our services without any obligation or compensation to you
06

Limitation of Liability & Disclaimers

What we are, and are not, responsible for
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No Investment Guarantee

Real estate investments are subject to market risks. Past performance of any property or location does not guarantee future returns. All investment decisions are made at your sole discretion and risk.

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Information Accuracy

Property information (pricing, specifications, possession dates) is provided by developers/sellers and is subject to change without notice. We are not liable for inaccuracies in third-party information.

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Maximum Liability

To the fullest extent permitted by Indian law, our total liability for any claim shall not exceed the brokerage/service fee actually paid by you in the six (6) months preceding the claim.

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Consequential Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill.

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Our website and services are provided on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.
07

Payments, Brokerage & Refunds

Fee structure and payment terms

Our brokerage/consultancy fee structure is agreed upon in writing before any transaction is facilitated. Key points:

  • Initial consultation and property shortlisting are provided free of charge
  • Brokerage fees, if applicable, are payable upon successful closing of a transaction as mutually agreed
  • All payments to developers/sellers must be made directly through official banking channels; never in cash
  • Service fees, once earned on successful closure, are non-refundable unless otherwise stated in a written agreement
  • GST at applicable rates is payable on our service fees as per Indian tax laws
  • We do not accept or hold client funds for property purchases; all booking amounts are paid directly to developers
08

Dispute Resolution

A staged process before litigation

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, the parties agree to the following resolution process:

Stage Process Timeline
NegotiationBoth parties first attempt to resolve the dispute amicably through direct negotiation30 days
MediationIf negotiation fails, the dispute is referred to mediation under the Mediation Act, 202330 days
ArbitrationUnresolved disputes are settled by binding arbitration under the Arbitration & Conciliation Act, 1996. Seat of arbitration: Noida, Uttar PradeshBinding
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Disputes involving developer-related RERA matters should first be filed with the Uttar Pradesh Real Estate Regulatory Authority (UP RERA) at Lucknow before pursuing other legal remedies.
09

Termination of Services

When access may be suspended or ended

We reserve the right to suspend or terminate your access to our services and website at our sole discretion, with or without notice, in the following circumstances:

  • Breach of any provision of these Terms
  • Providing false or fraudulent information
  • Engaging in abusive, threatening, or illegal conduct toward our staff or partners
  • Any activity that we reasonably believe exposes us or our clients to legal liability

You may terminate your engagement with us at any time by notifying us in writing. Termination does not relieve you of any obligations or liabilities that arose prior to termination.

10

Governing Law & Jurisdiction

Applicable law and the courts of jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal proceedings that are not subject to arbitration shall be subject to the exclusive jurisdiction of the courts in Gautam Buddha Nagar (Noida), Uttar Pradesh, India.

These Terms were originally drafted in English and the English version shall be the controlling language in any dispute regarding interpretation.

Contact for Legal Matters

Reach our legal correspondence team

📬 The Delhi NCR Properties — Legal Correspondence

H-61, Suite No. 303, Sector 63, Noida
Uttar Pradesh – 201309, India

📧 info@thedelhincrproperties.com
📞 +91 8800779258